Privacy Policy

59bd Privacy Policy — Our Commitment to Keeping Your Information Safe

Every piece of your data is fully protected at 59bd. This Privacy Policy clearly outlines what information is collected, how it is used, and what rights you have.

Last Updated: January 2026
1. Introduction

Welcome to the 59bd Privacy Policy. We treat your personal data with the utmost care in everything we do on the 59bd platform. This Privacy Policy ("Policy") explains how 59bd collects, uses, and protects your information.

By creating an account on the 59bd platform or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

59bd collects only the information it needs and never sells your data to third parties. Your privacy is a responsibility we take seriously.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international GDPR standards. 59bd believes that transparency and accountability are the foundation of a trustworthy platform.

2. Information We Collect

Under the 59bd Privacy Policy, we collect two types of information — data you voluntarily provide, and data automatically collected while you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID KYC verification & age confirmation
Contact Information Mobile number, email address Account Management & Notifications
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser, device model Security & Fraud Detection
Usage Data Game history, login times, activity Service Improvement & Responsible Gaming

Information you provide at registration is stored directly in our system. Additionally, certain data is collected automatically through cookies and similar technologies while you use the platform.

3. How We Use Your Information

59bd uses the information it collects solely for specific, legitimate purposes. We never use your data for unnecessary purposes or share it with unauthorized third parties.

  • To create, manage, and secure your account
  • To complete KYC verification and confirm user age
  • To process deposit and withdrawal transactions
  • To track game history and account balance
  • To send bonuses, promotions, and offers (subject to your consent)
  • To provide customer support services
  • To prevent fraud and money laundering
  • To enforce responsible gaming policies
  • To fulfill legal obligations
  • To improve platform services and the overall user experience
59bd never sells your information to advertising companies. You can easily opt out of marketing communications at any time from your account settings.
4. Data Retention & Periods

Under the 59bd Privacy Policy, your data is stored on secure servers. We retain your information only for as long as necessary, after which it is securely deleted.

  • Active account data: retained until the account is closed
  • Transaction data: retained for up to 5 years as required by law
  • KYC verification data: retained for up to 7 years as required by regulation
  • Customer support records: retained for up to 2 years after issue resolution
  • Cookie and analytics data: retained for up to 1 year

Even after account closure, certain data may be retained for a defined period to meet legal obligations and prevent fraud. Once that period expires, the data is securely destroyed.

All 59bd data is stored in ISO 27001 certified data centers. Regular backups and encryption ensure your information remains secure at all times.
5. Data Sharing Policy

59bd never sells your personal data to third parties. However, in certain situations, limited information may need to be shared — always with your interests and security in mind.

  • Payment Providers: Necessary data is shared with Mobile Banking, Nagad, and Rocket to complete transactions
  • Game Providers: Limited session data is shared to facilitate gameplay
  • Law Enforcement: Data may be disclosed pursuant to a court order or legal obligation
  • Fraud Prevention Services: Limited data is shared with third-party security tools for fraud detection purposes
  • Corporate Changes: In the event of a company merger or acquisition, data may be transferred, but the same Privacy Policy will remain in effect
Whenever 59bd shares data with third parties, a Data Processing Agreement (DPA) is executed to ensure your information receives the same level of protection.
6. Cookie Policy

The 59bd platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Functional Cookies: Remembers your preferences and settings
  • Analytics Cookies: Used to analyze platform usage and improve our services
  • Marketing Cookies: Used to show relevant offers; you can opt out at any time

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. In line with the 59bd Privacy Policy, we keep cookie usage to a minimum.

7. Security Measures

59bd follows the highest industry security standards to protect your data. Below are the technical and organizational measures we have in place:

  • 256-bit SSL/TLS Encryption — All data transmissions fully secured
  • Sensitive data stored with AES-256 encryption
  • Two-Factor Authentication (2FA) is available for all accounts
  • Regular Security Audits & Penetration Testing
  • 24/7 Automated Threat Detection System
  • Payment data protection in compliance with PCI DSS standards
  • Regular data protection training for all staff
  • Data access is strictly on a need-to-know basis
In the event of a data breach, we are required to notify affected users and the relevant authorities within 72 hours. Your security is our top priority.
8. Your Rights

Under the 59bd Privacy Policy, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

Your Data Protection Rights

1

Right to Access

You have the right to request a copy of the personal data 59bd holds about you. We are required to provide that information within 30 days of receiving your request.

2

Right to Rectification

If any of your information is incorrect or out of date, you can request a correction. 59bd will update it promptly.

3

Right to Erasure

In certain circumstances, you may request that your data be deleted ("right to be forgotten"). However, some data may need to be retained to meet legal obligations.

4

Right to Restrict Processing

You can restrict or object to the processing of your data for specific purposes, particularly when it comes to marketing communications.

5

Right to Data Portability

You can request your data in a machine-readable format (JSON or CSV) for easy transfer to another service.

6

Right to Lodge a Complaint

If you have any concerns about the 59bd Privacy Policy, you can contact us directly or file a complaint with the relevant data protection authority.

9. Protection of Minors

The 59bd Privacy Policy takes a firm stance on protecting minors. 59bd does not knowingly collect or process the data of anyone under the age of 18.

  • Age verification is mandatory at registration
  • Accounts identified as belonging to minors are immediately suspended
  • No data from minors is stored
  • Parents or guardians can report suspicious accounts to us
59bd is fully committed to responsible gaming practices. Keeping minors away from gambling is one of our highest social responsibilities.
10. Policy Changes & Updates

59bd reserves the right to update or revise this Privacy Policy as needed. We will notify you in advance of any significant changes.

  • Significant policy changes will be communicated via your registered email or through an in-platform notification
  • The date of any change will always be noted at the top of this page
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • Previous versions of the Privacy Policy are available upon request

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. 59bd is always here for you.

For any privacy-related requests or concerns: [email protected] — we aim to respond within 48 hours.

6 Strong Reasons Your Data Is Safe With Us

The 59bd Privacy Policy is more than words — it's backed by action. See exactly how we keep your data safe.

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. From transmission to storage, your information is never exposed at any point.

Sale of Data is Prohibited

59bd never sells your personal information to advertisers or third parties. Your privacy is not part of our business model.

Regular Security Audits

Regular security assessments are conducted by independent third parties. Any vulnerabilities identified are addressed immediately.

KYC Security

Your identity verification documents are stored with the highest level of security. Only authorized personnel may access them for specific, approved purposes.

Privacy Controls

You can easily manage marketing notifications, cookie preferences, and data sharing options directly from your account settings.

24/7 Privacy Support

Our dedicated team is always ready to help with any data protection questions or requests. Your concerns matter to us.

Get started on a safe and trusted platform today

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